Please check if it's delivered to your mailbox or someone residing in your delivery address may have signed off on your behalf.
If your order is to an international destination, once it arrives into the destination country the local postal authority is responsible for the delivery of your parcel. Below is a list of countries and their local postal authorities. If your country is in the below table we kindly ask you to track your order at the website and contact them for further information.
For countries not mentioned in the list please try searching on http://www.trackingmore.com
New Zealand |
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United Kingdom |
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USA |
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Hong Kong |
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Germany |
https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB |
Singapore |
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France |
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Malaysia |
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China |
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Canada |
Poland |
http://emonitoring.poczta-polska.pl/?lang=en (Poland Post) http://www.trackitonline.ru/?service=track&CCode=EN (Track Trace) |
Brazil |
http://www2.correios.com.br/eng/sys/trackingtrace/default.cfm |
Belgium |
Luxembourg |
http://www.track-trace.com/post (input tracking ID and then select country: Luxembourg) |
Austria |